Guest Satisfaction Survey
Overall Experience
1 - POOR, 5 - EXCELLENT
Now that you’ve stayed at Las Casitas Village, how likely are you to recommend our resort to a friend or colleague?
1
2
3
4
5
How would you rate the following?
Pre-stay arrangement
1
2
3
4
5
n/a
Butler Service
1
2
3
4
5
n/a
Villa Cleanliness
1
2
3
4
5
n/a
Facilities
1
2
3
4
5
n/a
Restaurant (Vinos & Tapas)
1
2
3
4
5
n/a
Did you use any of the amenities at El Conquistador Resort?
Yes
No
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Tell us about your experience at the El Conquistador Resort
Palomino Island
1
2
3
4
5
n/a
Coqui Water Park
1
2
3
4
5
n/a
Golf
1
2
3
4
5
n/a
Spa
1
2
3
4
5
n/a
Restaurants
1
2
3
4
5
n/a
Facilities
1
2
3
4
5
n/a
Staff
1
2
3
4
5
n/a
Were there any standout moments?
Yes
No
Please elaborate:
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Which team member made a difference in your stay?
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Care to answer a couple more questions about our butler service?
Yes
No
How would you rate the professionalism of your butler?
10
9
8
7
6
5
4
3
2
1
0
Did your butler communicate well and anticipate your needs during your stay?
Yes
No
What did you enjoy most about the butler service, and is there anything we could improve?
null
What could we have done to make your stay better?
null
Would you like for any of our staff members to contact you regarding any of the following:
Issues with your stay
Future stay
Future meeting and/or event
Future wedding
Other
What would you like to be contacted for?
null
Email:
Submit